SurveyMethods.com enables you to create professional IT survey questionnaires into your HR, Helpdesk, CRM, or ERP systems using our easy to use API (Application Programming Interface) so surveys can be automatically sent out to internal or external clients. This enables organizations to gather feedback and measure satisfaction, loyalty and other critical metrics.
Below are some of the business processes where you can integrate surveys into to obtain feedback from your internal or external clients:
IT Helpdesk Survey
Human Resource Surveys
Help Desk Ticket Integration
Integrating SurveyMehtods.com into your helpdesk system using our API (Application Programming Interface) is extremely easy and it enables you to gather data and generate reports on customer satisfaction on:
- Each ticket
- Support representatives and technicians
- Product lines
- Organizations and departments
- Time periods
Automate It And Forget About It Using Our Application Programming Interface
Our Application Programming Interface (API) enables you to easily setup your system to communicate with SurveyMethods.com to send out your IT survey questionnaires. The SurveyMethods API enables you to automate the entire process so you don’t have to manually send out your surveys. Once your respondents take your surveys, you can then generate your reports and email them out to key stakeholders.
IT Questionnaire Survey Templates
If you need to create an IT survey from scratch, then SurveyMethods’ survey software has 20 different question structures you can choose from. You can also apply presentation styles and brand your IT survey questionnaire to match your organizations colors and fonts.
Our Survey Technology
SurveyMethods.com makes the entire process of creating your survey and integrating it into your helpdesk system extremely easy. Our team will walk you through the integration process. Create reports with stunning graphs and charts, segment your data, and compare segments to each other. Additionally you can collaborate with your team, share your reports securely with each other, and also export your data to CSV, spreadsheet format, Microsoft PowerPoint, and Adobe PDF.