Web survey software is not a new tool. It’s been the most common way to analyze both employee and customer satisfaction data for a while, and is one of the most effective ways to ensure that your company is geared towards gaining and maintaining customers. But web survey software has so many different uses in the organization that if you have access to quality survey software, you should strongly consider multiple different ways to use it.
Online Surveys and Hiring
- Recruitment Survey
It starts with a recruitment survey. Rather than settle for just a resume and cover letter, you can also have applicants fill out a survey with answers to important questions. With SurveyMethods, you can also set up the system to flag the responses you’re looking for and send you an email that notifies you to contact that applicant.
- New Hire Surveys
Once you have decided to hire the applicant, you can then use web survey software to ask them about their experience through the recruitment process. Did they think they were treated fairly? Did they understand the job and the questions? Do they seem prepared? How do they feel about their pay and benefits? There are many questions you can ask that can help you make sure your hiring process is being well run.
- Post-Training Surveys
You can also gauge the preparedness of the applicant once their training is over and they are ready for the job. Perhaps you find that once the training is over the applicant has no idea how to do their job, and that means that there is a problem with training (or recruitment, depending on the problem). These types of surveys can be immensely valuable, and possibly inform you of future problems with productivity and training quality.
You may also want to read about:
- How Recruitment Companies Can Use Surveys for Intake Data
- Strategies for Using Surveys to Improve Employment Processes