Dentist Follow Up With Survey Email Alerts

As a dentist, it’s in your best interest to make sure that every patient you have is getting the treatment they need. You may be a fantastic dentist, but there is always a risk that something was wrong with the procedures the patient went through. When a dentist makes a mistake, that mistake may not show up for hours or days after the procedure has been completed, and for many – both patient and dentist – that can be a problem.

That’s why dental follow-up surveys may be extremely valuable. The day after a procedure, a survey can be sent to patients asking them how they are feeling, what they’re feeling, and more. It gives patients the opportunity to let you know if something is wrong, and gives you the opportunity to make sure that every dental patient is leaving your office with a healthy set of teeth.

There is no denying that a follow-up email for dentist appointments can be very valuable. And SurveyMethods’ software can take that value even further. Within the system there is the option to set up email alerts for respondents that answer a specific way.

As a dentist, you can set up the software to notify you if someone is experiencing severe tooth pain after an appointment, or if they are experiencing bite or jaw issues after a surgery. As soon as any respondent fills out an answer that would worry you, an email can be sent to someone in your office and you can call the patient right away to schedule an appointment and have them come back in. Email alerts from SurveyMethods allow you to: Earn Higher Customer Satisfaction: While no one is going to be happy if their dental procedures ran into problems, they will be pleased knowing that you were quick to help improve the situation.

Fast follow-ups mean less pain for the patient, and that means better patient satisfaction by the time they’re truly done with your office. Ethical Improvements: Similarly, with this type of survey and its alert system you are also making a smart ethical decision. As a provider of medicine, it’s a part of your duty to make sure that your patients are taken care of.

Without an email alert system, a patient with pain may not know that they need help, or may not get it right away. While dentists may not be the most common users of online survey software, it’s still an excellent tool to make sure that your patients are taken care of. And because SurveyMethods also comes with an email alert system, you’re provided with yet another useful tool to ensure your patients receive the very best treatment possible.