SurveyMethods Named to Capterra’s Top 20 Customer Experience Software List for 2020!

SurveyMethods one of only three companies to score a perfect 50 out of 50 on customer reviews!   Phoenix, AZ | July 27, 2020—SurveyMethods today was named a Top 20 customer experience software product by Capterra, a free online service … Read More

What is Employee Engagement and Why Does it Matter?

Employee engagement is a growing concern in the current economic climate. In the past, most employees were as dedicated to their jobs as possible, and wanted nothing more than to excitedly support their companies. But times are changing, and as … Read More

How Can You Use Survey Software to Improve Your Customer Experience?

As a company, you live and die by your customers. There is only so much a great product or service idea can provide you if your customers aren’t satisfied, and unless you know: Whether or not your customer is satisfied, … Read More

Product Pricing: An Equation Worth Watching

Setting the price of your products and services is obviously critical to the profitability of your business. Set prices too high, and you’ll be kissing potential sales goodbye. Set them too low, and you’ll be leaving significant revenue on the … Read More

How to Use Customer Satisfaction Scores to Improve Customer Satisfaction and Retention

It’s no secret that today’s most successful, forward-thinking companies keep a close tab on customer satisfaction—they realize how important it is to the success of their businesses, and they’re devoting huge amounts of resources to it. With every online or … Read More

Creative Ways Teachers Can Use Online Survey Software

Online survey software has played a role in the educational field for years. It’s used primarily as a research tool, where researchers at major universities use the software to run studies, and the school itself uses the service to find … Read More

Email Surveys

Online surveys are a popular evaluation tool for gathering feedback from your customers or employees, and organizations that leverage customer and employee feedback are better equipped to make informed decisions. Using email surveys, you can invite people via email to … Read More

Event Satisfaction Survey – Why Event Satisfaction Surveys Matter?

Your company’s events are extremely important. The day-to-day operations of your company are forgettable, but the events stand out and create memories that affect all of the attendees. That is why it’s so important that you measure event satisfaction, often … Read More

Is Your Business Customer Focused?

By now, you’ve probably heard all the business clichés about the importance of focusing on satisfied customers: “A customer who’s had a bad customer experience will tell 20 people; a satisfied customer might tell five—if you’re lucky.” “It costs five … Read More

Event Planning Survey – How a Survey Can Ensure a Perfect Event

Event planning can often be a difficult task. It requires a lot of thought and coordination to ensure that your event runs as smoothly as possible. You need to make sure that you’re accounting for every need of your business … Read More

What is a Web Survey?

Web surveys are a great way to gather, analyze, and interpret customer feedback, thereby helping businesses make better and informed decisions. Using SurveyMethods’ Web URL Deployment method, you can generate a unique URL for your survey and send it to … Read More

Event Evaluation Survey

You are a business owner. You have recently completed a major product unveiling to an audience of your employees, customers, and investors. It’s crucial that this event goes well. You plan for weeks, you practice your presentation and finally the … Read More

Improve Client Retention with Surveys

In industries with a lot of repeat business, the relationships you have with your clients is paramount. Your products, services, and marketing may have helped you attract that client, but the only way to maintain your business is to make … Read More

Six Sigma: Measure, Analyze, Improve, Repeat

It never ceases to amaze business experts how many companies just dive in to start developing strategies and creating plans without any real rhyme or reason. Of course, you probably haven’t heard too much about companies like these—because they’re typically … Read More

Internet Survey Software

Surveys are one of the most powerful tools to research your target audience. With a user-friendly and affordable Internet survey software like SurveyMethods, you can easily create and publish online surveys to gather feedback, research market segments, determine customer satisfaction … Read More

Web Hosting Survey

Web hosting companies are ahead of the curve with the understanding that customer support is crucial for maintaining a client. It’s surprising how few companies have embraced the idea that customer satisfaction is vital, and understanding the customer is the … Read More

Email Survey Software

SurveyMethods’ email survey software makes it easy for you to invite people via email to take your survey. You can send a customized email with a unique survey link to individual email addresses using the Email Deployment method. SurveyMethods’ Email … Read More

Online Polls: How to Create an Online Poll

A poll is useful if you want to get a quick pulse on topics that do not necessarily require substantial insights. How satisfied are you with our website? Would you recommend our survey software to others? Who will win the … Read More

Employee Exit Survey

Employee exit surveys are an important part of Human Resource Management. They help to determine why employees leave your organization, the factors that influenced their decision, and take necessary steps to avoid future losses. A well-executed employee exit survey can … Read More

Employee Satisfaction Surveys: Sample Questions and 4 Ready-to-Use Templates

Do your employees feel happy at work? Are they satisfied with the work environment? Do they get the recognition they truly deserve? Ask them with an employee satisfaction survey and get the feedback you need! Thoughtfully designed employee surveys help … Read More