SurveyMethods' Survey Software

Feature-rich software to gather actionable insights in five easy steps

1. Design

So easy to Use! Get started with a template from our survey library or design your survey from scratch using 20+ question types
(click on each question type to see a description and an example)
Create a question where respondents can select a single answer from a dropdown list.
Create a question where respondents can select a single answer from a rating scale or a customized list of option buttons. This question provides “If Other” and “Additional Comments” options. You can display the answer choices horizontally or vertically.
Create a question where respondents can select single or multiple answers from a list of options. This question provides an “If Other” option. You can display the answer choices horizontally or vertically.
Create a question where respondents can select from predefined answer choices (Yes/No or True/False). This question provides an “Additional Comments” option. You can display the answer choices horizontally or vertically.
Create a question where respondents can select a single answer from a list of options. You can assign points/weights to each answer option. This question provides an “Additional Comments” option. You can also display answer choices horizontally or vertically.
Create a question where respondents can select single or multiple answers from a list of options. You can assign points/weights to each answer option. Answer choices can be displayed horizontally or vertically.
Create a question where respondents can provide numeric responses. You can set the minimum and maximum values that respondents can enter.

Create a matrix question where respondents can rate each item on a rating scale. They can choose from a set of predefined choices or a customized set of options.

Create a matrix question where respondents can rate each item on various attributes.

Create a matrix question where respondents can enter short text answers to rate different items.

Create a question where respondents can rate products or services on different attributes, e.g. when buying a TV, several attributes will contribute to overall satisfaction. A conjoint analysis question can be used to evaluate a product on each attribute and determine the rating based on a combination of the attributes.

Create a question where respondents can provide short open-ended responses.

Create a question where respondents can provide long open-ended responses.

Create a question where respondents can provide multiple, short open-ended responses.

Create a question where respondents can provide open-ended responses that require certain validations.

Create a question that provides a list of items, and ask respondents to enter a numeric value for each such that their sum equals a particular number (e.g. 100).

Create a question to capture contact information of respondents such as their first name, last name, address, email, phone number, etc.

Create a question where respondents can rank a list of items in order of preference using numbers from one to the number of items in the list.

Display messages to respondents like instructions, greetings, etc.

Import images into your survey and let respondents rate them or answer questions about them.

Use advanced page logic or quotas to create custom paths through your surveys

Page Logic

Using page logic, you can customize the flow of your survey to present only the relevant sections of your survey campaign to respondents. For example, a country club may ask if a respondent uses the swimming pool; if the respondent answers no, the survey can be designed to automatically skip questions about the pool.

Survey Quotas

Want to put a cap on the number of respondents that meet certain criteria? Use our survey quotas to set custom caps based on responses to specific questions. Once the cap has been reached, future respondents who meet those criteria will be redirected to a custom page or to your website.

 

2. Customize

Create sophisticated surveys in just minutes. Use our professionally-designed survey templates or create one from scratch

(click on the images or links to complete a sample survey)

Manage survey settings from our simple, easy-to-use admin portal

General Properties

General survey settings (title, display, etc), make survey anonymous, language and security settings

Survey Communication Properties

View/edit web greeting options, view/edit survey completion options, view/edit survey invitation email (for email launches), set up automatic reminders, configure automated emails for each survey response

Navigation & Numbering

Show/hide progress indicator (and choose type), show/hide "Previous Page" button, show/hide survey title, show/hide page titles/numbers, show/hide question numbers

Survey Close Settings

Automatically close survey on a certain date & time or set a limit on total number of responses and close survey when the limit is reached

Survey Attempt Settings

Activate save & resume, set whether respondents can take the survey once or more than once

Publishing Results

Set whether your survey results will be available online at a unique link and customize viewer settings – require password, allow/disallow export of results to PDF/Word/Excel, allow/disallow criteria analysis (segmentation, cross-tabs, etc)

Survey Attempt Settings

Activate save & resume, set whether respondents can take the survey once or more than once

Publishing Results

Set whether your survey results will be available online at a unique link and customize viewer settings – require password, allow/disallow export of results to PDF/Word/Excel, allow/disallow criteria analysis (segmentation, cross-tabs, etc)

3. Launch

Choose from three survey launch options depending on your specific needs

Email

  • Create, edit or import email lists to customize who receives your survey; maintain different email lists for different surveys
  • Track which users have fully or partially completed the survey, and manage the opt-out list
  • Configure “From” and “Reply-to” email addresses, or edit SMTP mail settings to distribute the emails through your own mail servers
  • Use Advanced Email Lists to set custom field values and use those for customizing questions or setting page logic

Create Custom URL

  • Create a custom URL for your survey that can be pasted in an email or uploaded to your website
  • Share your survey on social media by pasting the link into your post, the caption of your photo, or on an event’s page
  • Note: this method does not enable SurveyMethods to track who has and has not taken the survey

Integrate SurveyMethods

  • Use our API to launch the survey remotely or use Zapier to easily integrate with thousands of web applications without needing any programming knowledge
  • Trigger your survey remotely based on a specific action
  • Examples:
    • Integrate SurveyMethods with your customer support system and trigger a survey 48 hours after a new ticket is created
    • Integrate SurveyMethods with GoToWebinar and trigger a survey once a new participant registers for an event

4. Manage

View your survey status and get a real-time view of response rates from your survey dashboard
Make adjustments to optimize response rates or improve usability of your data
  • Send reminders to users who have partially responded or not responded at all
  • Schedule additional reminders
  • Distribute survey to additional respondent via email or using the custom URL to embed in your website or distribute on social media
  • Close survey
  • Review initial responses and delete outliers
  • Manage opt-out list

5. Analyze

Gain insights and drive better decision-making with SurveyMethods’ real-time reporting and data analysis tools

Basic Reports

Use the built-in basic reports for quick reporting and analysis

  • View individual responses to your survey questions
  • Generate a report with aggregate data of survey responses
  • Create graphs and visualize your data with various chart types – column, pie, bubble, area, line, and scatter
  • Filter responses based on specific criteria. Data can be segmented based on answers to specific questions, custom field values, or the date/time respondents took your survey
  • Easily export reports to Excel, Word, PowerPoint, or PDF
  • Securely publish your reports on the web and password-protect them so only those with the password can view. You decide who you want to share your reports with
  • Send your reports by email in a PDF format

Advanced Reports

Follow our 5-step wizard to build advanced reports in minutes

  • Follow our simple 5-step wizard to create custom reports using the custom report builder
  • Reports save automatically while you work on them
  • Use our drag-and-drop builder to customize the layout of your report
  • Generate cross-tab tables and charts to analyze and compare the relationship between two or more survey questions, or between a question and custom segments
  • Calculate the average, median, and highest and lowest value of a data set using statistical measures
  • Create graphs and visualize your data with various chart types – column, pie, bubble, area, line, and scatter
  • Add multiple segments to slice your data and compare and analyze segments
  • Customize headers, footers, text and formatting elements, charts, statistical tables, and more!
  • Toggle the display of question text, user comments, and data summary
  • Export reports to a Word document