Feedback Surveys & Performance

Every business is looking for ways to improve their employee’s productivity. Employees are an investment, and with that investment comes the expectation that you’ll be able to get the most out of each employee. Companies do this by providing feedback throughout the year.

Managers tell employees where they need to improve, companies do quarterly/yearly reviews, and more. But one of the best ways to collect feedback is often overlooked by most businesses, yet it provides both a more complete picture of the employees and motivates them to work harder.

Managers have biases, and employee performance reviews are fraught with problems. If an employee has any problems with the person giving the feedback or the review, everything they’re trying to teach becomes insulting, and the employee may actually reduce their efforts, not improve them. Instead, consider using surveys to gather feedback constantly on your employees.

For example: Customer Reviews: Surveys are a great way to collect data on those that have direct access to customers. This allows you to monitor your employees more, and also motivates the employee to work harder knowing that they can be reviewed by any customer. Post-Project Performance Reviews: After every project, the manager or someone on staff can fill out performance reviews on all individuals that worked on the project, and this can help keep employees motivated while also ensuring a better representation of their contributions. 360 Degree Feedback: One of the problems with traditional performance reviews is that they tend to be biased in favor of both how the manager “grades” and what the “grader” thinks of the employee.

But 360 degree surveys , which are a type of data collection methodology that provides feedback from all different sources (rather than a single manager) gets a more complete picture, and reduces the chance of an introduced bias. Surveys give you the opportunity to learn valuable, honest information about your employees.

But beyond that, they motivate employees to work harder because they know they are being monitored, and they provide feedback employees are more likely to trust because they know it’s not being biased by a single source. All of those benefits are reasons that surveys are the best form of employee feedback collection. Visit SurveyMethods to find out more about our survey software, and how it can help you learn more about your employees.

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