SurveyMethods' Survey Software
Feature-rich software to gather actionable insights in five easy steps
Design
So easy to use! Get started with a template from our survey library or design your survey from scratch using 20+ question types.
Build a Survey in Minutes
Watch how to build a 14-question customer satisfaction survey:
Advanced Page Logic & Survey Quotas
Use advanced page logic or quotas to create custom paths:
Page Logic
Using page logic, you can customize the flow of your survey to present only the relevant sections to respondents. For example, a country club may ask if a respondent uses the swimming pool; if the respondent answers no, the survey can skip questions about the pool.
Survey Quotas
Want to put a cap on the number of respondents that meet certain criteria? Use our survey quotas to set custom caps based on responses to specific questions. Once the cap is reached, future respondents will be redirected to a custom page.
20+ Question Types
Everything you need to gather comprehensive feedback
Choice Questions
- One Answer Dropdown Menu
- One Answer Option Buttons
- Multiple Answer
- Yes/No or True/False
Rating & Matrix
- Rating Scale – One Answer per Row
- Rating Scale – Multiple Options per Row
- Matrix – Multiple Text Boxes per Row
- Conjoint Analysis
Points & Scoring
- Points Question – Option Buttons
- Points Question – Checkboxes
- Sum Equals Value
- Ranking of Items
Open-Ended
- One Comment Line
- Comments Box
- One or More Comment Lines
- Open Ended – Numeric
- Different Types of Data
Media & Special
- Image-Based Question
- Audio Question
- Video Question
- File Upload
- Contact Information
- Message Display
Customize
Create sophisticated surveys in just minutes. Use our professionally-designed survey templates or create one from scratch.
Sample Templates
Manage Survey Settings
from our simple, easy-to-use admin portal
General Properties
General survey settings (title, display, etc), make survey anonymous, language and security settings
Survey Communication Properties
View/edit web greeting options, view/edit survey completion options, view/edit survey invitation email (for email launches), set up automatic reminders, configure automated emails for each survey response
Navigation & Numbering
Show/hide progress indicator (and choose type), show/hide "Previous Page" button, show/hide survey title, show/hide page titles/numbers, show/hide question numbers
Survey Close Settings
Automatically close survey on a certain date & time or set a limit on total number of responses and close survey when the limit is reached
Survey Attempt Settings
Activate save & resume, set whether respondents can take the survey once or more than once
Publishing Results
Set whether your survey results will be available online at a unique link and customize viewer settings – require password, allow/disallow export of results to PDF/Word/Excel, allow/disallow criteria analysis (segmentation, cross-tabs, etc)
Launch
Choose from three survey launch options depending on your specific needs
- Create, edit or import email lists to customize who receives your survey; maintain different email lists for different surveys
- Track which users have fully or partially completed the survey, and manage the opt-out list
- Configure "From" and "Reply-to" email addresses, or edit SMTP mail settings to distribute the emails through your own mail servers
- Use Advanced Email Lists to set custom field values and use those for customizing questions or setting page logic
Create Custom URL
- Create a custom URL for your survey that can be pasted in an email or uploaded to your website
- Share your survey on social media by pasting the link into your post, the caption of your photo, or on an event's page
Note: this method does not enable SurveyMethods to track who has and has not taken the survey
Integrate SurveyMethods
- Use our API to launch the survey remotely or use Zapier to easily integrate with thousands of web applications without needing any programming knowledge
- Trigger your survey remotely based on a specific action
Examples:
- • Integrate with your customer support system and trigger a survey 48 hours after a new ticket is created
- • Integrate with GoToWebinar and trigger a survey once a new participant registers for an event
Manage
View your survey status and get a real-time view of response rates from your survey dashboard.
Make adjustments to optimize response rates or improve usability of your data.
Analyze
Gain insights and drive better decision-making with SurveyMethods' real-time reporting and data analysis tools.
Basic Reports
- View individual responses to your survey questions
- Generate a report with aggregate data of survey responses
- Create graphs and visualize your data with various chart types – column, pie, bubble, area, line, and scatter
- Filter responses based on specific criteria. Data can be segmented based on answers to specific questions, custom field values, or the date/time respondents took your survey
- Easily export reports to Excel, Word, PowerPoint, or PDF
- Securely publish your reports on the web and password-protect them so only those with the password can view
- Send your reports by email in a PDF format
Advanced Reports
- Follow our simple 5-step wizard to create custom reports using the custom report builder
- Reports save automatically while you work on them
- Use our drag-and-drop builder to customize the layout of your report
- Generate cross-tab tables and charts to analyze and compare the relationship between two or more survey questions, or between a question and custom segments
- Calculate the average, median, and highest and lowest value of a data set using statistical measures
- Create graphs and visualize your data with various chart types – column, pie, bubble, area, line, and scatter
- Add multiple segments to slice your data and compare and analyze segments
- Customize headers, footers, text and formatting elements, charts, statistical tables, and more!
- Toggle the display of question text, user comments, and data summary
- Export reports to a Word document
Ready to Create Your Survey?
Start with a free trial and see how easy it is to gather actionable insights.