Mental Health Survey Alerts

Those that work in the mental health field are in desperate need of better patient monitoring tools. There are currently very few, if any, ways to make sure that after they leave your office the individual is seeing a change in their life. At the moment, most therapists end up playing the waiting game – sitting around, hoping that by the next follow up they have seen improvement in their client’s life.

That traditional way of waiting to see results can be damaging for both the client and the psychologist. The client has to wait a long time to get additional help, which may be a problem if they’re still suffering. The therapist may have no way of knowing that the patient they’re treating is struggling and needs additional assistance, so their ability to help their client recover is reduced.

It’s with that in mind that therapists may want to use online survey software to make patient monitoring easier. Surveys allow you to receive regular updates from clients that tell you how they’re doing and whether or not they are in need of additional help. They allow you to monitor the patient’s improvements, and make sure that their treatment is genuinely working – well enough that you can trust that they’ll be able to make a better recovery in the future.

But that’s still not quite enough. While surveys can monitor patients, few psychologists have time to check each and every response every day to ensure the patient is okay, and even if they do they may miss important updates. That’s why SurveyMethods has also installed email alerts into their online survey software.

Email alerts are instant emails sent immediately after a certain response has been triggered. For example, if you have a depression patient, you can set it up to email you immediately when the patient indicates they are having suicidal thoughts. You can then follow up with them immediately, call emergency personnel if you need to, and respond to the client as quickly as possible.

Email alerts give you the opportunity to keep your clients as safe as possible, without also sacrificing your personal time more than you need to. In a way, they help monitor your clients for you, so that you can go about your day while still available to treat those that are in desperate need of help. Not all online survey software provides these types of email alerts, but SurveyMethods does. If you’re interested in learning more about how the email alert system from SurveyMethods can help psychologists with client safety, sign up for a free account today.