10 for $X.XX Deals: Are They Using Research?
Learn how grocery stores use customer research data to create strategic product pairings and bundle sales that maximize revenue.
All Articles
766 articles on surveys, customer experience, and business insights
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Survey Insights -
Survey Insights 10 for $X.XX Deals: Follow-Up Part 1
Explore how retail sales strategies use customer survey data to create product bundles that drive purchasing behavior.
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Survey Insights 10 for $X.XX Deals: Follow-Up Part 2
Discover how anti-pairings in retail sales can increase profits by encouraging full-priced complementary purchases.
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Tips & Best Practices 15 Ways to Increase Survey Response Rates
15 proven strategies to boost survey response rates. Tips on incentives, timing, design, and email tactics for better data collection.
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Data & Analysis 2 Reasons Not to Re-Poll the Same Sample
Why re-polling the same survey sample introduces bias and non-random errors. Learn when to use fresh samples for research.
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Customer Surveys 2 Types of Customer Satisfaction Surveys
Compare transaction-based vs relationship-based customer satisfaction surveys. Choose the right approach for your research goals.
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Data & Analysis 2 Types of Survey Pretesting Samples
Learn about undeclared vs participating survey pretests. Discover which method catches more errors before launching your survey.
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Employee Surveys 3 Benefits of an Employee Exit Survey
Three key benefits of employee exit surveys: uncover management issues, spot turnover trends, and measure true satisfaction.
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Customer Loyalty & CRM 3 Definitions of What CRM Really Means
Understand three definitions of CRM: customer management philosophy, relationship strategy, and technology systems.
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Social Media 3 Effective Ideas for Facebook Surveys
Three effective strategies for running Facebook surveys to gather customer feedback and engage your social media audience.
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Customer Surveys 3 Myths About Customer Satisfaction Surveys
Debunk three myths about customer satisfaction surveys: response rates, survey length, and data interpretation.
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Employee Surveys 3 Myths About Employee Satisfaction Surveys
Three myths about employee satisfaction surveys that hurt your workplace research and engagement measurement efforts.
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Survey Insights 3 New Characteristics of Consumer Spending
New consumer spending characteristics revealed through market research: behavior changes affecting your business strategy.
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Response Optimization 3 Possible Downsides to Great Incentives
Potential downsides to great survey incentives: when generous rewards may actually harm your response quality.
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Common Pitfalls 3 Potential Problems of a Long Survey
Three problems with long surveys: dropout rates, data quality issues, and respondent fatigue that harm your research results.
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Survey Insights 3 Reasons to Be Wary of Benchmarking
Three reasons to be cautious with customer satisfaction benchmarking. Focus on trends over raw score comparisons.
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Employee Surveys 3 Studies of Employee Satisfaction Benefits
Three research studies proving employee satisfaction benefits: productivity, retention, and customer service quality.
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Survey Insights 3 Techniques for Imputation
Three imputation techniques for handling missing survey data. Maintain data integrity when responses are incomplete.
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Survey Insights 3 Thoughts on Reminders for Surveys
Three tips for survey reminder emails that boost response rates without annoying your participants.
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Survey Insights 3 Thoughts on Survey Passwords
When and how to use survey passwords. Control access while maintaining a smooth respondent experience.
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Tips & Best Practices 3 Tips for Drafting a Pre-Survey Email
Three tips for drafting pre-survey emails that increase open rates and survey participation.
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Tips & Best Practices 3 Tips for Improving Youth Employee Loyalty
Improve young employee loyalty with these retention strategies backed by satisfaction research data.
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Tips & Best Practices 3 Tips When Considering Your Survey Budget
Three tips for planning your survey budget. Balance cost with data quality and research objectives.
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Survey Insights 3 Types of Survey Research Reliability
Three types of survey reliability: test-retest, internal consistency, and inter-rater. Ensure your data is dependable.
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Survey Insights 3 Ways Surveys Can Help You With Upsells
Three ways surveys help identify upselling opportunities. Use customer data to increase revenue per transaction.
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Tips & Best Practices 3 Ways to Increase Profits via CRM
Three ways to increase profits through CRM survey insights.
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Tips & Best Practices 3 Ways to Use Social Media
Three effective ways to use social media for survey distribution, engagement, and customer research.
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Feedback & Reviews 360 Degree Survey
360 degree surveys explained: gather feedback from managers, peers, and direct reports for complete performance reviews.
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Feedback & Reviews 360 Feedback Survey Mistakes
Common 360 feedback survey mistakes to avoid. Design effective multi-rater assessments.
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Feedback & Reviews 360 Survey Mistakes to Avoid
360 survey mistakes to avoid in multi-rater feedback programs.
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Feedback & Reviews 360-Degree Employee Feedback
360-degree employee feedback systems. Multi-rater assessment best practices.
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Common Pitfalls 4 Common Survey Question Writing Mistakes
Four common survey question writing mistakes that hurt data quality. Avoid leading, double-barreled, and vague questions.
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Survey Insights 5 Flaws with Consumer Panels
Five flaws with consumer panels: response bias, panel fatigue, and representativeness issues to consider.
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Common Pitfalls 5 Myths About Customer Retention
Five myths about customer retention debunked. What really drives loyalty and repeat business.
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Customer Loyalty & CRM 5 Styles of CRM Measurement
Five styles of CRM measurement: transactional, relationship, behavioral, attitudinal, and financial metrics.
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Survey Insights 5 Thoughts on Adding Video to Your Survey
Five considerations for adding video to your surveys. Balance engagement with response rates.
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Tips & Best Practices 5 Tips for Handling Customer Complaints
Five tips for handling customer complaints effectively. Turn negative feedback into loyalty opportunities.
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Tips & Best Practices 5 Tips to Improve Employee Loyalty
Five actionable tips to improve employee loyalty and reduce turnover in your organization.
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Common Pitfalls 6 Most Common Data Mining Mistakes
Six common data mining mistakes that lead to wrong conclusions. Avoid analysis pitfalls in your research.
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Survey Insights 6 Steps to Effective Surveys
Six steps to create effective surveys that generate actionable business insights.
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Tips & Best Practices 6 Tips for Researching Your Customers
Six practical tips for researching your customers through surveys, interviews, and behavioral data.
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Common Pitfalls 7 Myths About Employee Retention
Seven myths about employee retention that hurt your HR strategy. What research actually shows.
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Employee Surveys Accurate In-House Survey Responses
Getting accurate in-house employee survey responses. Honest workplace feedback.
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Survey Insights Acquisition vs Retention Costs
Customer acquisition vs retention costs. Loyalty economics research.
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Survey Insights Adding a Logo to your Survey
How to add your company logo to surveys for professional branding and higher response rates.
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Survey Insights Additional Survey Distribution Methods
Additional survey distribution methods beyond email: social media, QR codes, and website embeds.
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Tips & Best Practices Addressing Loyal Customer Types
Strategies for addressing different loyal customer types through targeted outreach.
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Feedback & Reviews Advanced Contact Form Strategies
Advanced contact form strategies for lead and feedback capture.
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