Sending to Additional Recipients

Already sent an email invitation and want to reach more people? You don’t need to create a new collector. An email collector can send several messages, so you can invite additional recipients while keeping all responses together in one place.

Send to More Recipients

Open the email collector for your survey. On the Overview tab, click Send to more recipients near the top. This creates a new draft message and opens the three-step send wizard.

Compose Message - In the Send to: field, type each email address (press Enter, Tab, or comma after each one), or click Add contacts to pick one or more saved contact groups. Optionally tick Save as new group in Contacts to keep the list for next time. Then set the subject line and edit the message body.
Review Options - Confirm your sender address and settings such as invitation tracking, custom thank you, and response limits.
Schedule - Choose Send Now or schedule a later date and time. You can also send yourself a test first.

The Summary on the schedule step shows how many recipients this message will go to before you send.

What Happens to Previous Recipients

Each message you send targets only the recipients you add to it. People invited by earlier messages are not emailed again, so there are no duplicate invitations.

Action	Who receives it
Send to more recipients	Only the new recipients you add
Send reminder	Existing recipients who haven’t responded
Send thank you	Existing recipients who completed the survey

If you instead want to nudge people you’ve already invited, use the reminder and thank-you options on the Overview tab rather than adding recipients. See email reminders for details.

Tracking the New Invitations

Every message appears in the collector’s activity, and its recipients are listed on the Recipients tab alongside their delivery status. Response counts from all messages roll up into the same collector, so you can keep monitoring responses in one view.

Need help? Browse more articles in the Managing Surveys section.