The Psychological Science of Telecommuting
Psychological science of telecommuting. Remote work satisfaction research.
All Articles - Page 15
766 articles on surveys, customer experience, and business insights
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Survey Insights -
Survey Insights The SurveyMethods REST API
The SurveyMethods REST API for custom integrations and automation.
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Survey Insights The Value of a Long Term Customer
The value of long-term customers. Lifetime value research insights.
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Customer Loyalty & CRM The Value of Improving Customer Retention
Value of improving customer retention. Loyalty economics.
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Survey Insights The Youth Change Jobs Part 1
Why youth change jobs frequently part 1. Generational career patterns.
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Survey Insights The Youth Change Jobs Part 2
Why youth change jobs part 2. Retention strategies for young employees.
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Healthcare Surveys Therapist Patient Satisfaction
Therapist patient satisfaction surveys. Mental health feedback.
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Survey Insights This is a Quote
Inspirational quote about the value of customer feedback research.
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Response Optimization Thoughts on Incentives
Thoughts on survey incentives and their effect on data quality.
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Survey Insights Time Frames in Survey Questions
Time frames in survey questions. How to ask about specific periods accurately.
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Feedback & Reviews Timely Feedback Collection
Timely feedback collection methods that capture customer sentiment while experiences are fresh.
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Feedback & Reviews Timely Feedback Strategies
More strategies for timely feedback collection. Balance frequency with respondent fatigue.
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Survey Insights Timing and Satisfaction
Timing and customer satisfaction measurement. When to survey.
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Tips & Best Practices Tips as Satisfaction Metric
Using tips as a customer satisfaction metric. Alternative measurement approaches for service.
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Survey Insights To Label or Not to Label
To label or not to label rating scales. Survey design choices.
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Survey Insights Tracking Small CSAT Trends
Tracking small customer satisfaction trends over time effectively.
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Education & Training Training Evaluation Survey
Training evaluation surveys for measuring learning effectiveness.
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Education & Training Training Staff on Survey Handouts
Train staff to distribute surveys effectively. Best practices for in-person survey handouts.
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Education & Training Training Survey
Training survey templates for professional development feedback.
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Customer Surveys Transactional CSAT Basics
Transactional customer satisfaction basics. Immediate feedback collection.
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Education & Training Tutoring Program Assessment
Tutoring program assessment through student and parent surveys.
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Tips & Best Practices Twitter for Customer Satisfaction
Using Twitter for customer satisfaction monitoring. Social listening.
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Employee Surveys Twitter for Employee Engagement
Twitter for employee engagement and internal communication research.
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Social Media Twitter Surveys
Twitter surveys for social media research and engagement.
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Survey Insights Types of Ethnographic Research
Types of ethnographic research for deep customer understanding.
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Customer Loyalty & CRM Types of Loyalty Part 1
Types of customer loyalty part 1. Behavioral vs attitudinal.
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Customer Loyalty & CRM Types of Loyalty Part 2
Types of loyalty part 2. Identifying different loyal segments.
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Customer Loyalty & CRM Types of Loyalty Part 3
Types of loyalty part 3. Measuring loyalty correctly.
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Customer Loyalty & CRM Types of Loyalty Part 4
Types of loyalty part 4. Building loyalty strategies.
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Employee Surveys Undercover Boss Survey Lessons
Undercover Boss survey lessons. Reality TV employee insights.
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Survey Insights Understanding Confidence Intervals
Understanding confidence intervals in survey analysis. Interpret your research data with statistical accuracy.
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Customer Loyalty & CRM Understanding CRM Customer Scenarios
Understanding CRM customer scenarios for better relationship management and satisfaction tracking.
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Survey Insights Underutilized Employees
Underutilized employees and workplace satisfaction issues.
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Customer Surveys Unexpected CSAT Industries
Unexpected industries using customer satisfaction surveys.
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Survey Insights Universal vs Subjective Bad Service
Universal vs subjective bad service perceptions in research.
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Survey Insights Usability Testing: Your Questions Answered
Usability testing questions answered. UX research fundamentals.
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Survey Insights Using Others Survey Results
Using other organizations' survey results. Secondary research ethics.
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Survey Insights Using Survey Logic Effectively
Using survey logic effectively for better respondent experience and cleaner data.
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Survey Insights Using Surveys for Voting
Using surveys for voting and elections. Ballot and polling systems.
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Data & Analysis Validating Survey Data Quality
Validate survey data quality with these techniques. Identify and handle unreliable responses.
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Survey Insights Validity Testing Explained
Validity testing explained for survey research quality assurance.
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Survey Insights Value of a Post Project Survey
Value of post-project surveys for continuous improvement.
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Survey Insights Value of Consumer Behavior Studies
The value of consumer behavior studies for business strategy.
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Common Pitfalls Video Content in Surveys
Pros and cons of using video content in surveys. When multimedia enhances engagement vs when it hurts response rates.
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Tips & Best Practices Video Impact on Survey Data
Video content impact on survey data quality. Multimedia research effects.
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Survey Insights View Invitee Information
View invitee information in survey distribution management.
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Analysis & Comparison Weaknesses of Mystery Shoppers
Weaknesses of mystery shopping programs. Limitations compared to customer surveys.
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Survey Insights Web Business & CSAT History
Web business and customer satisfaction history. Digital evolution.
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