Scheduling Event Reminders

Reduce no-shows by scheduling reminder emails that go out automatically before your event.

Create a reminder

1. Open My Events and select your event.
2. In the event’s Emails section, create a message of type Reminder.
3. Enter the subject and body.
4. Set the date and time the reminder should send.
5. Choose the recipients — typically confirmed guests, but you can also target other segments.

The reminder is queued and sent automatically at the scheduled time.

Good practices

• Send a reminder 1–2 days before the event, and optionally a short one on the morning of.
• Include the date, time, and location in the body, plus any parking or check-in instructions.
• Only guests who provided an email on their RSVP will receive reminders.

Editing or cancelling a reminder

You can edit a scheduled reminder’s content or send time before it goes out, or delete it to cancel. Reminders for an event that has been cancelled are not sent.

Next steps

• Send other event emails
• Manage registrants

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