What’s Changed & Where to Find It

The core ideas are the same — build, distribute, analyze — but a few things are renamed or reorganized. This map is the fastest way to feel at home.

Terminology & location map

In the classic app	In the new app
Launch a survey (web / email)	Collectors — separate web-link and email collectors, each with its own settings
Mailing lists	Contacts & contact groups
Collaborate on a survey (per survey)	Folder sharing — share a folder and set View, Edit, or Manage access
Calendar events / event registration surveys	Events — managed from My Events
Reports & report builder	Analysis & reports, plus AI insights
Custom fields on mailing lists	Contact custom fields
Opt-out list	Account-level unsubscribe

Distribution is now built around collectors

Instead of a single “launch,” each survey can have multiple collectors — for example a public web link and an email invitation — that you manage independently. This makes it easy to run several channels at once and track them separately. See Distributing via Email and Web Link Distribution.

Sharing moved to folders

Previously you shared individual surveys with colleagues. Now you organize surveys into folders and share a folder — everyone you share it with can access the surveys inside at the access level you choose (View, Edit, or Manage).

Email merge tags use a new format

Personalization tags changed from square brackets to curly braces. In migrated emails this is converted for you automatically, but for new content use the new format:

Classic	New
[SURVEY-LINK]	{takesurveylink}
[CUSTOM-FIELD1] … [CUSTOM-FIELD5]	{customfield1} … {customfield5}
[EMAIL]	{email}

An unsubscribe link is now added to survey emails automatically, so you no longer need to insert one yourself (though you still can). See Composing the Invitation Email.

What’s genuinely new

Several capabilities didn’t exist before — see New Features to Try.

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